Privacy Policy
Crave Vapes
Effective Date: April 16, 2025
Last Updated: April 16, 2025
Crave Vapes (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy laws.
1. What Information We Collect
We may collect the following types of personal information when you use our website, make a purchase, or interact with us:
- Name
- Date of Birth (to verify legal age for vape purchases)
- Mailing and Billing Address
- Email Address
- Phone Number
- Payment Information
- Purchase History
- IP Address and Browser Information
- Any other information you choose to provide
2. How We Use Your Information
Your information may be used to:
- Process and fulfill your orders
- Verify your age and identity
- Provide customer service and support
- Send order updates and promotional emails (only with your consent)
- Improve our website and services
- Meet legal and regulatory requirements
3. Consent
By using our website, providing personal information, or making a purchase, you consent to the collection, use, and disclosure of your information as described in this policy.
You may withdraw your consent at any time by contacting us at [Insert contact email], but please note that we may be unable to provide certain services without it.
4. Age Verification
This website is intended for individuals 19 years of age or older. We do not knowingly collect personal information from minors. By using this site, you confirm that you meet the minimum legal age in your province.
5. How We Share Information
We do not sell or rent your personal information. We may share your information with:
- Payment processors (to process transactions)
- Shipping and delivery services
- Third-party service providers (e.g., email marketing or analytics)
- Government authorities or law enforcement when required by law
6. How We Protect Your Information
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from loss, theft, unauthorized access, disclosure, or misuse.
Despite our efforts, no transmission or storage system can be guaranteed 100% secure. Use of our site is at your own risk.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Correct or update inaccurate or incomplete information
- Request deletion of your data, subject to legal and operational retention requirements
- Withdraw consent to data use
To exercise any of these rights, contact us at [Insert contact email or contact form URL].
8. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, track usage, and improve our services. You can modify your browser settings to disable cookies, but this may affect functionality.
9. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies independently.
10. Changes to This Privacy Policy
We may update this policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with a revised effective date.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact us:
Crave Vapes
Email: Solidarity_Investment@outlook.com
Phone: (416) 256-6151
Address: 1475 Eglinton Ave West, Toronto